Philips Warranty Policy: Your Comprehensive Guide
Philips Warranty Policy: Your Comprehensive Guide

Philips Warranty Policy: Your Comprehensive Guide

08/02/2025
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“Durability lies with the user,” an old saying that still rings true. However, technical issues can arise unexpectedly. In such cases, a product’s warranty policy becomes a golden guarantee for peace of mind. Today, let’s delve into the details of Philips’ warranty policy – a globally trusted brand – to see how “trust is well-placed.”

Philips Warranty Policy: An Overview

Philips – A Century of Trust

For nearly 130 years, Philips has been a leading name in home appliances, medical equipment, lighting, and more. From the first light bulb to today’s advanced technologies, Philips consistently prioritizes product quality and customer satisfaction.

Philips warranty policy overviewPhilips warranty policy overview

Transparent and Clear Warranty Policy

Philips understands that its warranty policy is a commitment to product quality. Therefore, all warranty-related information is clearly and transparently presented on its website, user manuals, and at authorized service centers nationwide.

Addressing Common Questions about Philips Warranty

Warranty Period: How Long Does it Last?

Each Philips product line has its own warranty period, typically 12 or 24 months from the date of purchase. To determine the exact warranty period for your specific product, you can check:

  • The warranty card included with the product.
  • The official Philips Vietnam website.
  • By contacting Philips’ customer service hotline.

Warranty Conditions: Know Your Rights

To be eligible for Philips’ warranty policy, your product must meet the following conditions:

  • The product must be within the warranty period.
  • A valid warranty card must be presented: complete information, no alterations or modifications.
  • The technical issue must fall within the scope of the warranty: manufacturer defects, excluding user-induced damage.

Philips Service Centers: Easy to Find

With a nationwide network of service centers and authorized dealers, you can easily find the nearest Philips service center:

  • On the Philips Vietnam website.
  • In the product’s user manual.
  • By contacting Philips’ customer service hotline.

Philips service center locationsPhilips service center locations

Philips Repair Service Price List (Reference)

Service Type Price (VNĐ) Notes
Product inspection and cleaning Free Applicable to products both within and outside the warranty period.
Software repair From 200,000 Depending on the extent of the damage.
Component replacement According to the company’s component price list Component prices are publicly listed.

Important Notes Regarding Philips Warranty

  • Keep your warranty card and purchase invoice in a safe place.
  • Use the product correctly, according to the manufacturer’s instructions.
  • Do not attempt to repair the product without Philips’ consent.

Philips Warranty Policy – Peace of Mind for Everyone

Mr. Nguyen Van A, a long-time Philips customer in Cau Giay District, Hanoi, shared: “I feel very secure using Philips products because of their good quality and transparent warranty policy. Whenever a product has a problem, I receive prompt and professional support.”

Customer using Philips productCustomer using Philips product

Philips’ warranty policy is a clear testament to its commitment to product quality and customer satisfaction. Be an informed consumer and understand the warranty policy to protect your own rights.

Need more assistance with Philips’ warranty policy? Contact XE TẢI HÀ NỘI via hotline: 0968239999 or email: [email protected]. Our experienced consultants are available 24/7 to assist you. Or visit our showroom at: No. TT36 – CN9 Road, Tu Liem Industrial Zone, Phuong Canh Ward, Nam Tu Liem District, Hanoi.

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