FTMS Tuition Refund Policy

A clear tuition refund policy is crucial for prospective students. At FTMS, we prioritize transparency and fairness, providing a comprehensive and easy-to-understand refund policy.

When Can You Request a Tuition Refund?

FTMS understands that unforeseen circumstances can prevent students from continuing their studies. We consider all refund requests fairly and flexibly, based on clearly defined terms and conditions.

Refundable Circumstances

Here are some common situations where a tuition refund may be granted:

• Cancellation before the course starts: Students must notify FTMS at least [Number] days before the start date and submit all necessary documents to receive a refund according to the policy.
• Medical reasons: Students unable to continue due to serious health issues must provide official documentation from a recognized medical authority.
• Force majeure: Events like natural disasters, fires, epidemics, etc., that prevent students from continuing the course.

Tuition Refund Request Procedure

To request a tuition refund, students must follow these steps:

1. Submit a request form: Students must submit a tuition refund request form (provided by FTMS) to the student support department.
2. Submit supporting documents: Include valid documentation supporting the reason for the refund request with the application form.
3. Review process: FTMS will review the request and notify the student of the outcome within [Number] business days of receiving the complete and valid documentation.

Important Notes Regarding Tuition Refunds

• All refund requests must be submitted to FTMS in writing.
• Tuition refunds will only be credited to the bank account in the name of the registered student.

Transparent Refund Policy – FTMS Quality Commitment

FTMS strives to create the most favorable conditions for students to focus on their learning and development. Our transparent refund policy reflects our commitment to student satisfaction and peace of mind.

Frequently Asked Questions

1. Can I receive a full refund of my tuition?

The refund amount depends on when the cancellation request is made and FTMS’s specific regulations.

2. How long does it take to receive the refund?

After the application is approved, FTMS will process the refund within [Number] business days.

3. Who can I contact for further assistance with the tuition refund policy?

Students can contact the FTMS student support department at [Phone Number] or [Email Address] for any questions.

Learn More About FTMS

• [Explore FTMS Quality Courses]([Link to Courses Page])
• [Meet Our Experienced Instructors]([Link to Instructors Page])

Contact FTMS Today!

For assistance, please call: 0968239999, Email: [email protected] Or visit us at: TT36 – CN9 Road, Tu Liem Industrial Zone, Phuong Canh Ward, Nam Tu Liem District, Hanoi. We have a 24/7 customer support team.