FPT’s iPhone Warranty Policy: A Comprehensive Guide

FPT’s iPhone warranty policy is a key concern for many customers. This article provides detailed information about FPT’s iPhone warranty, ensuring you understand your rights and benefits.

Understanding FPT’s iPhone Warranty Policy

FPT is one of the largest authorized iPhone retailers in Vietnam. Their warranty policy adheres to Apple’s guidelines, protecting consumer rights. Purchasing an iPhone from FPT grants you an official warranty, providing peace of mind.

iPhone Warranty Conditions at FPT

To qualify for FPT’s iPhone warranty, your device must meet specific conditions. The iPhone must be purchased officially from FPT, be within the warranty period, and the issue must not be user-caused.

Covered Cases

• Hardware defects due to manufacturing issues.
• Software defects due to manufacturing issues.

Cases Not Covered by Warranty

• Damage caused by user negligence, such as drops, cracks, or water damage.
• Devices tampered with or repaired by unauthorized third parties.
• Devices outside the warranty period.

iPhone Warranty Period at FPT

The iPhone warranty period at FPT is typically 12 months from the date of activation or 13 months from the date of manufacture, whichever comes first. Verify the warranty information upon purchase.

iPhone Warranty Process at FPT

The iPhone warranty process at FPT is straightforward. Bring your device and purchase invoice to the nearest FPT service center. Staff will inspect the device and guide you through the next steps.

Required Documents

• Purchase invoice.
• Warranty card (if applicable).
• National ID card.

FPT iPhone warranty process

Helpful Tips for iPhone Warranty at FPT

• Back up your data before submitting your device for repair.
• Thoroughly check the device’s condition before handing it over to staff.
• Keep the contact information of the receiving staff member.

iPhone buyback program

Frequently Asked Questions about FPT’s iPhone Warranty

Can I get my iPhone serviced at any FPT center?

Yes, you can have your iPhone serviced at any authorized FPT service center nationwide.

If my iPhone has a software issue, do I have to pay?

If the software issue is due to a manufacturer defect, you will not have to pay for warranty service.

How long does iPhone repair take?

Repair time depends on the extent of the damage. Typically, repairs take 3-7 business days.

Where can I check my iPhone’s warranty status?

You can check your iPhone’s warranty status on Apple’s website or contact FPT directly.

What if I lose my warranty card?

If you lose your warranty card, you can still claim warranty service with your purchase invoice.

Conclusion

FPT’s iPhone warranty policy is clear and transparent, ensuring consumer protection. Understanding this policy will give you peace of mind when using your product. FPT’s Apple Accessory Warranty Policy

For assistance, please contact us at Phone: 0968239999, Email: long0968239999@gmail.com or visit us at: TT36 – CN9 Road, Tu Liem Industrial Zone, Phuong Canh Ward, Nam Tu Liem District, Hanoi. We have a 24/7 customer support team.