Nguyen Kim Warranty Policy: Peace of Mind Shopping

“Buying from Nguyen Kim, always worried about the warranty” – You’ve probably heard this saying before, right? But times have changed! Nguyen Kim’s warranty policy is now widely praised for its transparency and clarity, providing customers with peace of mind. So what’s so special about this policy? This article will break it down in detail so that anyone planning to shop at Nguyen Kim can have a comprehensive overview!

Nguyen Kim – Reputation Built on Warranty

Nguyen Kim Warranty Policy

Nguyen Kim hasn’t become a household name in Vietnam by chance. Besides product quality, a good after-sales policy is the key factor in retaining customers. Mr. Nguyen Van A, a marketing expert at the Institute of Market and Consumer Research, stated: “In today’s fiercely competitive era, establishing a transparent warranty policy that builds customer trust is the key to a business’s success.”

Highlights of Nguyen Kim’s Warranty Policy

So, what’s so attractive about Nguyen Kim’s warranty policy?

• Genuine Product Guarantee: Nguyen Kim commits to selling genuine products with clear origins. This assures customers of product quality, avoiding counterfeit or low-quality goods.
• Warranty Period: Depending on the product, Nguyen Kim applies a warranty period in accordance with the manufacturer’s standards, which can extend up to 24 months, or even a lifetime.
• Flexible Returns and Exchanges: Within 15 days from the date of purchase, customers can return or exchange products if there are technical defects caused by the manufacturer.

Extended Warranty Service Price List

In addition to the standard warranty policy, Nguyen Kim also offers extended warranty services at preferential prices. Below is a reference price list:

Nguyen Kim staff assisting customers with warranty

Frequently Asked Questions about Nguyen Kim’s Warranty Policy

1. Are products purchased online covered by the same warranty as those purchased in-store?

The answer is YES. Nguyen Kim applies a unified warranty policy for all forms of purchase, including direct purchases at stores, online purchases through the website, or mobile applications.

2. How can I check the warranty period of a product?

Customers can check the warranty period of a product by:

• Checking directly on the warranty card that comes with the product.
• Contacting Nguyen Kim’s customer service hotline: 1900 1267.
• Visiting Nguyen Kim’s invalid link removed – unable to translate without context and entering the product code to look up warranty information.

3. In which cases is the warranty not applicable?

However, Nguyen Kim’s warranty policy also clearly stipulates cases where it does not apply, such as:

• Products damaged due to natural disasters, fire, incorrect voltage use, or unauthorized repairs by individuals.
• Products that have expired their warranty period.
• Failure to present a valid warranty card.

Buying a Truck – Don’t Forget the After-Sales Policy!

Just like when purchasing other electronic products, the warranty policy is an important factor to consider carefully when buying a truck. To better understand the truck warranty policy at dealerships, please refer to the article “Vietnam’s Policy on Electronics Supermarkets – needs accurate translation” on our website.

Nguyen Kim Warranty Center

Conclusion

It can be seen that Nguyen Kim’s warranty policy is built on the criteria of transparency, clarity, and prioritizing customer benefits. This affirms Nguyen Kim’s prestige and service quality, contributing to a secure and satisfying shopping experience for all customers.

If you need further assistance, please contact Phone Number: 0968239999, Email: [email protected] Or visit us at: No. TT36 – CN9 Road, Tu Liem Industrial Park, Phuong Canh Ward, Nam Tu Liem District, Hanoi. We have a 24/7 customer service team.