Hanoi Truck Delivery and Receiving Policy

Hanoi Truck’s delivery and receiving policy ensures a transparent and trustworthy buying process, protecting both the customer and the company. Below are the details of our policy.

Truck Delivery and Receiving Process

The truck delivery and receiving process at Hanoi Truck follows these steps:

• Step 1: Vehicle Inspection: The customer and our technician will thoroughly inspect the vehicle, from its exterior to the engine, ensuring it matches the signed contract.
• Step 2: Signing the Delivery and Receiving Report: After inspection and confirmation, both parties will sign a delivery and receiving report, confirming the vehicle’s condition and included accessories.
• Step 3: Document Handover: Hanoi Truck will hand over all vehicle documents to the customer, including registration, inspection, and insurance papers.
• Step 4: Usage Instructions: Our technician will provide detailed instructions on vehicle operation and maintenance.

Truck delivery and receiving process

Time and Location of Delivery and Receiving

• Delivery Time: The delivery time will be specifically agreed upon by both parties in the sales contract. Hanoi Truck is committed to delivering vehicles on time.
• Delivery Location: The delivery location can be at Hanoi Truck’s warehouse or at a location requested by the customer, depending on the agreement in the contract.

Transportation Costs

Transportation costs to the delivery location will be calculated based on distance and vehicle type. These costs will be clearly communicated to the customer before signing the contract.

Truck transportation costs

Post-Delivery Support Policy

Hanoi Truck is committed to supporting customers after vehicle delivery, including:

• Warranty and Maintenance: Providing warranty and periodic maintenance services according to the manufacturer’s regulations.
• Technical Support: Answering all questions and providing 24/7 technical support.
• Genuine Parts Supply: Ensuring the supply of genuine parts at competitive prices.

Important Considerations for Truck Delivery and Receiving

To protect their interests, customers should note the following points during vehicle delivery and receiving:

• Thoroughly inspect the entire vehicle, from appearance to engine, ensuring no damage or scratches.
• Carefully read the delivery and receiving report before signing, confirming the accuracy of vehicle information and included accessories.
• Request detailed instructions from the technician on vehicle operation and maintenance. See also year-end effective policy.

Important considerations for truck delivery

Conclusion

Hanoi Truck’s delivery and receiving policy is designed to ensure transparency and trust for our customers. We are committed to providing the best vehicle purchasing experience, from consultation to delivery and after-sales support. Contact Hanoi Truck for detailed advice on our delivery and receiving policy and truck models to suit your needs. See also student responsibility for security policy.

FAQ

1. What is the delivery time?
2. Can I request delivery to my location?
3. How are transportation costs calculated?
4. What is Hanoi Truck’s warranty policy?
5. Can I return the vehicle if I find a defect after receiving it?
6. Does Hanoi Truck provide vehicle registration and inspection services?
7. What documents do I need to prepare when receiving the vehicle?

Common Questions and Scenarios

Customers often have questions about delivery times, transportation costs, paperwork procedures, and warranty policies. We are always ready to answer all customer questions quickly and accurately. Learn more about Brunei’s investment policies. As well as Party’s policy platform and US population policies.

Suggested Questions and Related Articles

You can learn more about truck models, detailed price lists, promotions, and other services on the Hanoi Truck website.