Hanoi Truck Sales Policy & Process

Hanoi Truck’s truck sales policy and process is designed to ensure transparency, convenience, and security for our customers. We are committed to providing the best shopping experience with a wide variety of trucks, vans, and lorries, ranging from 1 ton to 8 ton capacities.

Truck Purchase Process

The truck purchase process at Hanoi Truck is simple and includes the following steps:

1. Consultation and Vehicle Selection: Customers contact us for advice on truck models that suit their transportation needs and budget. Hanoi Truck offers a diverse range of trucks, from 1-ton light trucks to 8-ton heavy trucks, meeting all customer requirements.
2. Signing the Sales Contract: After selecting a suitable vehicle, both parties will sign a sales contract, specifying the terms of price, payment method, delivery time, warranty, and after-sales policies.
3. Payment: Customers can choose to pay by cash or bank transfer. Hanoi Truck supports customers with bank loan procedures if needed.
4. Vehicle Delivery and Registration: After completing the payment, Hanoi Truck will deliver the vehicle to the customer and assist with vehicle registration and inspection according to regulations.
5. Warranty and After-Sales Service: Hanoi Truck is committed to providing thoughtful and dedicated warranty and after-sales services, ensuring customer satisfaction.

Sales Policy

Hanoi Truck is committed to providing customers with the best sales policy, including:

• Competitive Pricing: We always strive to offer the best prices for our customers.
• Loan Support: We assist customers in obtaining bank loans with preferential interest rates.
• Genuine Warranty: All trucks are covered by a genuine manufacturer’s warranty.
• Professional After-Sales Service: Our team of experienced technicians is ready to support customers anytime, anywhere.
• Diverse Payment Methods: Flexible payment options help customers save time and effort.

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Return Policy

Hanoi Truck applies a clear and transparent return policy. Details of the return policy will be clearly stated in the sales contract.

When Can a Vehicle Be Returned?

• The vehicle has a technical defect caused by the manufacturer.
• The vehicle does not match the description in the contract.

Return Procedure

Customers need to contact Hanoi Truck within 7 days from the date of receiving the vehicle to request a return.

Want to learn more about age verification policies? Age Verification Policy and Process will provide you with detailed information.

Conclusion

Hanoi Truck’s policies and procedures are designed to ensure customer rights and satisfaction. We believe that with our dedication and professionalism, Hanoi Truck will be a reliable address for customers needing to purchase trucks.

FAQ

1. Can I buy a truck in installments?
2. What is the procedure for getting a truck loan?
3. How long is the truck warranty period?
4. Does Hanoi Truck assist with vehicle registration and inspection?
5. Where can I go to see the vehicles in person?
6. Does Hanoi Truck provide truck repair and maintenance services?
7. Can I return the vehicle if I am not satisfied?

Common Scenarios

• Customers want to buy a truck in installments but do not meet the loan requirements.
• Customers want to exchange for a different truck after purchasing.
• Customers experience technical problems with the vehicle after purchase.

Suggested Further Reading

You can refer to more articles about frozen pork policy and social policy bank training process on our website. Additionally, representative government book pdf is also a helpful resource.

When you need assistance, please contact us by phone: 0968239999, Email: [email protected] Or visit us at: TT36 – CN9 Road, Tu Liem Industrial Zone, Phuong Canh Ward, Nam Tu Liem District, Hanoi. We have a 24/7 customer service team.