Hanoi Truck Return Policy: Your Peace of Mind

“Buying a truck is like welcoming prosperity.” But what if your new truck has issues? Don’t worry, Hanoi Truck offers a transparent return policy, ensuring your peace of mind.

Hanoi Truck Return Policy: We’ve Got You Covered

Understanding the importance of a secure investment, Hanoi Truck offers a clear and flexible return policy. Whether you purchase a box truck, light truck, van, or trucks ranging from 1 to 8 tons, our consistent policy ensures fairness and convenience.

When Can You Return a Truck?

Hanoi Truck offers a 7-day return policy from the date of delivery in the following cases:

• Manufacturer Defects: Engine malfunctions, transmission issues, faulty braking systems, etc.
• Inaccurate Product Description: Discrepancies in model, load capacity, color, or features compared to the sales contract.
• Shipping Damage: Scratches, dents, or damage incurred during transportation.

Return Procedures – Fast and Simple

For a smooth return process, please provide the following documents:

• Purchase Invoice
• Vehicle Registration
• Defect Report (if applicable)

Truck return paperwork at Hanoi Truck After receiving your request, our technical team will inspect and verify the issue. If the conditions are met, we will facilitate a new truck exchange or a 100% refund based on your preference.

Important Considerations for Returns

• The truck must retain all original labels and accessories.
• The vehicle’s mileage should not exceed 50km.
• The truck must not have undergone any repairs or part replacements.

Hanoi Truck – Trust Builds Our Brand

Mr. Nguyen Van A, a satisfied customer who purchased a 2-ton truck, shared: “Initially, I was concerned about the return process. But Hanoi Truck put my mind at ease. The procedure was quick, and the staff was enthusiastic and professional. Truly reputable!”

Hanoi Truck staff assisting a customer Beyond product quality, Hanoi Truck prioritizes customer satisfaction. Our transparent return policy demonstrates our commitment to providing peace of mind.

Need More Information About Our Return Policy?

Contact Hanoi Truck today for detailed information about our return policy and to receive quotes for box trucks, light trucks, vans, and trucks ranging from 1 to 8 tons.

Hanoi Truck – Trust fuels success, accompanying you on every journey!

Contact us now:

Phone: 0968239999

Email: [email protected]

Address: No. TT36 – CN9 Road, Tu Liem Industrial Zone, Phuong Canh Ward, Nam Tu Liem District, Hanoi.