Biti’s Hunter Warranty Policy: Everything You Need to Know

This article provides a comprehensive overview of the Biti’s Hunter warranty policy, outlining what’s covered, how to make a claim, and what your rights are as a customer.

Understanding the Biti’s Hunter Warranty

Biti’s Hunter is committed to providing high-quality products and excellent customer service. Their warranty policy is designed to protect consumers and reinforce their commitment to quality. This policy applies to all authentic Biti’s Hunter shoes purchased from official stores or authorized retailers.

Biti’s Hunter Warranty Period

The Biti’s Hunter warranty typically lasts for three months from the date of purchase. This period may vary depending on the specific product. You should check the warranty information printed on your warranty card or on the official Biti’s Hunter website.

What is Covered Under Warranty?

The Biti’s Hunter warranty covers manufacturing defects such as detached glue, broken stitching, and sole issues. However, damage caused by the user, such as tears or breaks due to external forces, is not covered.

Glue detachment and stitching issues covered by Biti's Hunter Warranty

Biti’s Hunter Warranty Claim Process

To make a warranty claim, bring your product and warranty card to the nearest Biti’s Hunter store. A staff member will inspect the product and determine the nature of the issue. If the product is eligible for warranty service, Biti’s will repair or replace it.

Important Notes Regarding Biti’s Hunter Warranty Claims

• Keep your warranty card in a safe place.
• The product must have all original tags attached.
• Do not attempt to repair the product yourself.

Customer bringing shoes for warranty claim at Biti's Hunter store

Biti’s Hunter – Commitment to Quality and Service

Biti’s Hunter is dedicated to providing customers with high-quality products and excellent warranty service. Their warranty policy reflects their commitment to customer satisfaction.

Quote from Anh Nguyen Van A, Biti’s Hunter Store Manager: “We always prioritize our customers’ interests. The Biti’s Hunter warranty policy is designed to ensure customer satisfaction with our products and services.”

Conclusion

The Biti’s Hunter warranty policy offers significant peace of mind, reassuring customers of the brand’s commitment to quality and service. This makes Biti’s Hunter a leading footwear brand in Vietnam.

FAQ

1. How long is the Biti’s Hunter warranty period? (Typically 3 months)
2. What do I need to make a warranty claim? (Product and warranty card)
3. What defects are covered under warranty? (Manufacturing defects)
4. Where can I make a warranty claim? (Nearest Biti’s Hunter store)
5. What if I lose my warranty card? (Contact the store for assistance)
6. Can I repair the product myself if it is defective? (Do not attempt to repair it yourself)
7. Does the warranty apply to products purchased online? (Yes, if purchased from the official website or authorized online retailers)

Common Customer Questions and Scenarios

• Customers inquiring about the warranty period.
• Customers who have lost their warranty card.
• Customers seeking warranty service locations.
• Customers asking about the warranty claim process.

Suggested Related Content

• Latest Biti’s Hunter shoe models.
• How to clean and care for Biti’s Hunter shoes.
• Comparison of Biti’s Hunter shoe models.