Bitis Return Policy: Key Information for Shoppers

Bitis’s return policy is crucial for customers to understand before making a purchase. This article provides detailed information about Bitis’s return policy, helping you understand your rights and shop with confidence.

Bitis Product Return Conditions

Understanding Bitis’s product return conditions will help you avoid unnecessary hassles. Here are some key conditions to keep in mind:

• The product must have all original tags, boxes, and accessories.
• The product must be unused, unwashed, and unaltered.
• The product must be defective due to manufacturer error.
• Customers must present the original purchase receipt.
• Returns must be made within 7 days of the purchase date.

Bitis Return Process

The return process at Bitis is designed to be simple and convenient for customers. The steps are as follows:

1. Contact the Bitis store where you purchased the product or the customer service department.
2. Bring the product to be returned along with the purchase receipt to the store.
3. Bitis staff will inspect the product and confirm the return conditions.
4. If the conditions are met, you can exchange the product for another one or receive a refund.

Bitis Product Return Period

The return period for Bitis products is typically within 7 days of the purchase date. However, in certain special cases, this period may be extended. Contact the store or customer service department for more details.

Non-Returnable Items

While Bitis has a flexible return policy, there are some cases where products cannot be returned:

• Products that have been used, washed, or altered.
• Products damaged due to customer error.
• Products without original tags, boxes, and accessories.
• Products returned after the specified return period.

Bitis Online Return Policy

The Bitis online return policy is similar to the in-store policy. You can contact the online customer service department for detailed instructions on the return process.

Bitis online return policy

Frequently Asked Questions about Bitis Return Policy

Can I return a Bitis product purchased online at a store?

Yes, you can return a Bitis product purchased online at a store.

I lost my purchase receipt, can I still return the product?

Depending on the circumstances, you should contact the store for assistance.

I want to exchange for a product of higher value, how much extra do I need to pay?

You need to pay the difference between the value of the new product and the old product.

If the product is defective due to a manufacturer error, who will bear the return shipping costs?

Bitis will bear the return shipping costs if the product is defective due to a manufacturer error.

Can I return a Bitis product purchased during a promotion?

It depends on the conditions of each promotion.

Can I exchange Bitis shoes for a different size?

Yes, you can exchange Bitis shoes for a different size if the return conditions are met.

How long does it take to process a return request?

Return requests are typically processed within 3-5 business days.

Conclusion

Bitis’s return policy is designed to protect customer rights. Understanding this policy will help you shop with peace of mind and enjoy Bitis products. For assistance, please contact Phone Number: 0968239999, Email: [email protected] Or visit us at: TT36 – CN9 Road, Tu Liem Industrial Zone, Phuong Canh Ward, Nam Tu Liem District, Hanoi. We have a 24/7 customer service team.

You can also refer to other articles on the “XE TẢI HÀ NỘI” website about truck models, light trucks, VAN trucks, and 1-ton, 2-ton, 3.5-ton, and 8-ton trucks.