Hanoi Truck’s Professional After-Sales Service

A professional after-sales service policy is key to Hanoi Truck’s strong position in the competitive truck market. We are committed to providing customers with complete peace of mind after purchasing a vehicle, from maintenance and repair services to genuine parts.

The Importance of Professional After-Sales Service in the Truck Industry

Owning a truck is more than just a purchase. Professional after-sales service plays a crucial role in ensuring stable and efficient vehicle operation, contributing to the sustainable development of a business. Good after-sales service not only retains existing customers but also attracts new ones, building trust and prestige for the brand. A comprehensive after-sales policy should include warranty, periodic maintenance, repairs, genuine parts supply, and 24/7 technical support. This is especially important for box trucks, light trucks, vans, and trucks of 1 ton, 2 tons, 3.5 tons, and 8 tons, as each type has specific maintenance and repair requirements.

Hanoi Truck’s Commitment to Comprehensive After-Sales Service

Hanoi Truck proudly offers professional after-sales service that meets all customer needs. We understand that time is money for transportation businesses. Therefore, maintenance and repair services are carried out quickly and efficiently, minimizing vehicle downtime. Our experienced and well-trained technicians have a deep understanding of box trucks, light trucks, vans, and trucks of 1 ton, 2 tons, 3.5 tons, and 8 tons. We are committed to using genuine parts, ensuring quality and longevity for your vehicle. Furthermore, Hanoi Truck is always available to support customers 24/7, answering all questions and promptly handling any arising issues. Similar to our accounting policy, we maintain transparency and clarity in all processes.

Benefits of Choosing Hanoi Truck’s Professional After-Sales Service

• Extended Vehicle Lifespan: Regular maintenance and proper repairs ensure stable and durable vehicle operation.
• Cost Savings: Early detection and handling of problems prevent major damage, saving on repair costs.
• Peace of Mind: 24/7 technical support provides customers with peace of mind on every journey.
• Enhanced Business Efficiency: Reduced downtime optimizes transportation operations.

Hanoi Truck's team of technicians

Truck Warranty Policy at Hanoi Truck

Hanoi Truck applies a long-term warranty policy for all vehicle models. The specific warranty period depends on the vehicle type and components. We are committed to providing quick and transparent warranty service, ensuring customer rights. This aligns with our company policy which emphasizes transparency and clarity.

Why Choose Hanoi Truck?

Hanoi Truck’s professional after-sales service is a commitment to quality and dedicated customer service. We not only sell trucks but also accompany our customers on the path to sustainable development. To learn more about our cybersecurity policy and measures, you can find more information here.

Genuine Hanoi Truck Parts

Conclusion

Professional after-sales service is a crucial factor when choosing to purchase a truck. Hanoi Truck is committed to providing the best after-sales service, meeting all customer needs.

FAQ

1. What is the truck warranty period? The warranty period depends on the vehicle type and components.
2. Does Hanoi Truck offer mobile repair services? Yes, we offer 24/7 mobile repair services.
3. Are replacement parts genuine? We are committed to using 100% genuine parts.
4. How can I contact technical support? You can contact our 24/7 hotline.
5. Does Hanoi Truck offer installment purchase support? Yes, we have various flexible installment purchase support programs.
6. What is the periodic maintenance process? Please contact us for detailed advice.
7. Does Hanoi Truck have branches in other provinces? Please contact us for more information about our branch network.

For assistance, please contact us by phone: 0968239999, Email: [email protected] Or visit us at: TT36 – CN9 Road, Tu Liem Industrial Park, Phuong Canh Ward, Nam Tu Liem District, Hanoi. We have a 24/7 customer service team.