Hanoi Truck Customer Service Policy

Customer satisfaction is our top priority at Hanoi Truck. We are committed to providing the best possible experience for customers purchasing box trucks, light trucks, vans, and trucks ranging from 1 ton to 8 tons. Your satisfaction fuels our continuous improvement and growth.

Commitment to Quality and Service

At Hanoi Truck, we proudly offer a wide selection of high-quality trucks to meet all your transportation needs. From versatile 1-ton light trucks to powerful 8-ton heavy trucks, we have the right solution for you. We are committed to providing attentive and dedicated after-sales service, ensuring complete peace of mind when you choose Hanoi Truck. Learn more about our VIP customer policy.

• Diverse Truck Selection: Box trucks, light trucks, vans, and trucks in 1-ton, 2-ton, 3.5-ton, and 8-ton capacities.
• Guaranteed Quality: Genuine products, thoroughly inspected before delivery.
• Dedicated After-Sales Service: Warranty, periodic maintenance, and 24/7 technical support.

Hanoi Truck Customer Service Policy

Warranty and Maintenance Policy

Hanoi Truck’s warranty and maintenance policy is designed to ensure your truck remains in optimal condition. We offer extended warranties and professional periodic maintenance services to maximize the lifespan and performance of your vehicle. Explore our loyalty program for more information on special offers. (Note: Original link referenced “Dien May Xanh,” potentially incorrect. Please verify.)

• Manufacturer’s Warranty: Long-term warranty coverage applicable to all truck models.
• Periodic Maintenance: Flexible maintenance packages tailored to individual customer needs.
• 24/7 Technical Support: Experienced technicians available to assist anytime, anywhere.

Truck Warranty and Maintenance Services

Flexible Financing Options

Understanding the diverse needs of our customers, Hanoi Truck offers flexible financing solutions to make owning your dream truck easier. We provide simple, fast procedures with competitive interest rates. Refer to our 6P policy for details on the purchasing process.

Choosing the Right Financing Option

We partner with reputable banks to provide a variety of suitable financing options. Depending on your financial capabilities and needs, you can choose installment plans or loans with preferential interest rates. See our Viettel customer policy for additional support policies. (Note: Viettel is a telecommunications company, potentially incorrect link. Please verify.)

• Flexible Installments: Customizable installment periods to fit your budget.
• Competitive Interest Rates: Favorable interest rates to help you save.

Truck Financing Options

Conclusion

Hanoi Truck’s customer service policy is always focused on customer satisfaction and benefit. We are committed to providing quality products, professional service, and flexible financing to help you easily own the truck that meets your needs.

FAQ

1. What is Hanoi Truck’s warranty policy?
2. Can I purchase a truck through financing at Hanoi Truck?
3. Does Hanoi Truck offer on-site maintenance services?
4. Is the truck purchasing process at Hanoi Truck complicated?
5. Where can I find information about specific truck models?
6. Does Hanoi Truck offer vehicle delivery services?
7. How can I contact Hanoi Truck’s customer service department?

Common Customer Questions

Customers frequently inquire about financing procedures, warranty periods, current promotions, and after-sales services.

Suggested Questions and Related Articles

You can find more information about specific truck models, compare prices, and review technical specifications on our website.

For assistance, please contact us by phone at 0968239999, email at [email protected], or visit our address at TT36 – CN9 Road, Tu Liem Industrial Zone, Phuong Canh Ward, Nam Tu Liem District, Hanoi. We have a 24/7 customer service team.