Viettel’s shipping policy is designed to provide customers with the fastest, most convenient, and transparent delivery experience. This article will provide you with a detailed overview of Viettel’s shipping policy, giving you peace of mind when choosing their services.
Viettel Shipping Methods
Viettel Post offers a variety of shipping methods to meet diverse customer needs:
- Road Transport: The most common shipping method, suitable for most types of goods and delivery locations nationwide. Viettel Post utilizes a nationwide fleet of trucks and motorcycles, ensuring goods are transported quickly and safely.
- Air Transport: The optimal choice for shipments requiring fast delivery, especially for long distances or between distant provinces. Viettel Post collaborates with reputable airlines, ensuring fast and accurate delivery times.
- International Shipping: Viettel Post provides shipping services to over 220 countries and territories worldwide. With a vast network of partners, Viettel Post is committed to providing customers with the optimal international shipping solutions.
Viettel Shipping Rates
Viettel Post applies a flexible shipping rate table based on factors such as:
- Service Type: Express delivery, expedited delivery, economy shipping, etc.
- Weight and Dimensions of Goods: Viettel Post applies fees based on actual weight or volumetric weight (for bulky items).
- Shipping Distance: Shipping fees will increase gradually with the distance between the origin and destination.
- Delivery Zone: Viettel Post divides delivery areas into zones, each with different fee levels.
For detailed information about Viettel’s shipping rates, customers can refer to the Viettel Post website, contact the hotline 19008095, or visit Viettel Post transaction points nationwide.
Advantages of Using Viettel Shipping Services
- Extensive Network: Viettel Post possesses a vast network of post offices and transaction points across 63 provinces nationwide, meeting customer delivery needs conveniently.
- Fast Delivery Time: Viettel Post commits to fast and accurate delivery times with various services like express and expedited delivery.
- Reasonable Costs: Viettel Post offers shipping services at competitive prices, suitable for all customer segments.
- Easy Order Tracking: Customers can easily track their order’s journey through the website, Viettel Post app, or hotline 19008095.
- Professional Staff: Viettel Post boasts a well-trained, professional, and dedicated staff, always ready to assist customers throughout the service process.
Viettel Packaging Policy
To ensure the safety of goods during transportation, Viettel Post encourages customers to pack their goods carefully and properly.
- Fragile Goods: Should be cushioned with foam, bubble wrap, newspaper, etc., to minimize impact.
- Liquid Goods: Must be contained in tightly sealed bottles, jars, or cans to prevent leakage and be carefully wrapped externally.
- Bulky Goods: Should be packaged in sturdy cardboard boxes with clear labeling indicating the characteristics of the goods.
Viettel Package Handling
Frequently Asked Questions about Viettel Shipping Policy
1. How can I track my order?
You can track your Viettel Post order by:
- Visiting the Viettel Post website and entering the waybill number in the “Track Order” section.
- Using the Viettel Post mobile app.
- Contacting the hotline 19008095 for assistance.
2. What is Viettel Post’s delivery time?
Viettel Post’s delivery time depends on the service type, shipping distance, and delivery area. Typically, intra-provincial delivery takes 1-2 days, inter-provincial delivery takes 2-4 days, and international delivery takes 3-7 days.
3. Does Viettel Post deliver on holidays and Sundays?
Viettel Post still delivers on holidays and Sundays. However, delivery times may be slower than on weekdays.
Conclusion
Viettel’s shipping policy is built on the goal of providing customers with absolute satisfaction with professional, fast, safe, and economical delivery services. We hope the detailed information about Viettel’s shipping policy in this article will be helpful to you.
To learn more about the cashless payment policy, you can view the cashless payment policy.
For support, please contact Phone Number: 0968239999, Email: [email protected] Or visit the address: No. TT36 – CN9 Road, Tu Liem Industrial Park, Phuong Canh Ward, Nam Tu Liem District, Hanoi. We have a 24/7 customer support team.