Auto Service Advisor Salary: An Attractive Income

Nguyen Van Tuan, a young man with a passion for trucks, chose to become a service advisor at Hyundai Giai Phong in Hanoi. From humble beginnings, after a few years of hard work, he became a trusted truck service advisor for many customers. An attractive salary and ample career development opportunities are what Tuan gained by pursuing his passion. So, what is the actual salary of an auto service advisor like Tuan? Let’s find out with Hanoi Trucks through this article.

What is an Auto Service Advisor?

An auto service advisor (also known as a Service Advisor) is the liaison between customers and the technical department at dealerships and auto repair shops. They are responsible for receiving requests, advising on repair and maintenance services that suit the customer’s needs and budget.

Main Responsibilities of an Auto Service Advisor:

• Greet customers and listen to their requests for repair and maintenance services.
• Conduct a preliminary vehicle inspection and diagnose technical problems (if any).
• Advise on suitable service packages and answer customer questions about services and parts.
• Create vehicle reception forms, track repair progress, and keep customers informed.
• Deliver the vehicle and review the services with the customer, ensuring satisfaction.
• Provide after-sales service and handle complaints (if any).

Auto Service Advisor Salary: Influencing Factors

The salary of an auto service advisor is not fixed and depends on many factors, such as:

1. Experience and Skills:

Similar to other professions, experience and skills are crucial factors in determining salary.

• Fresh Graduates: Starting salary ranges from 7-9 million VND/month.
• Advisors with 1-3 years of experience: Average salary ranges from 10-15 million VND/month.
• Advisors with over 5 years of experience: Salary can reach 20-30 million VND/month, or even higher for outstanding candidates.

2. Company Type and Brand:

Working at large truck dealerships like Thaco Truong Chinh, Hyundai An Khanh, Isuzu Long Bien, etc., or luxury car brands like Mercedes-Benz, BMW, Audi, etc., often offers higher incomes compared to smaller garages.

3. Location:

Salaries in major cities like Hanoi and Ho Chi Minh City are generally higher than in other provinces due to higher living costs and recruitment demand.

4. Personal Abilities and Work Performance:

Communication skills, problem-solving skills, technical knowledge, sales performance, etc., also directly affect income. The more proficient the service advisor, the higher the income.

Auto service advisor consulting with a customer

Auto Service Advisor Salary Table – 2023 (Reference)

Note: This is a reference salary table; actual salary may vary depending on the time and company.

Frequently Asked Questions about Auto Service Advisor Salaries

1. Do Auto Service Advisors Receive Commissions?

Answer: Besides a fixed salary, auto service advisors often receive commissions based on sales performance (parts, services) or work efficiency (customer satisfaction ratings).

2. How to Increase Income as an Auto Service Advisor?

Answer: To increase income, you should:

• Improve professional qualifications: Participate in training courses on automotive technology, communication skills, customer care, etc.
• Gain practical experience: Work at reputable dealerships and garages to learn from colleagues and gain exposure to various vehicle types.
• Enhance soft skills: Develop communication, problem-solving, and customer persuasion skills.
• Excel at tasks: Ensure high sales figures and customer satisfaction rates.

3. Is Being an Auto Service Advisor a “Lucrative” Profession?

Answer: The salary of an auto service advisor can be attractive but is not easily “lucrative.” This profession requires passion, patience, a willingness to learn, and continuous skill development.

Auto service advisor inspecting a vehicle

Feng Shui Considerations When Choosing an Auto Service Advisor Career

According to Feng Shui, people with Metal, Water, and Wood elements are suitable for careers related to vehicles and machinery. If you belong to one of these three elements and have a passion for cars, a career as an auto service advisor is a suitable choice.

Career Opportunities for Auto Service Advisors

The automotive industry is booming, and the demand for repair and maintenance services is increasing. This creates many job and promotion opportunities for those in the auto service advisor profession.

Where to Buy Reputable Trucks in Hanoi?

If you are looking to buy a truck, come to Hanoi Trucks – The address for quality trucks at the best prices in the market.

• Address: [Street Number] [Street Name], [Ward], [District], Hanoi
• Website: https://xetaihanoi.edu.vn/

In addition, Hanoi Trucks also provides [List some services of xetaihanoi.edu.vn, e.g., truck maintenance, truck repair, etc.] services, ensuring prestige, quality, and competitive prices.

Conclusion

Being an auto service advisor is a promising career with an attractive income. Hopefully, through this article, you have a better understanding of auto service advisor salaries and a general overview of the profession. Visit https://xetaihanoi.edu.vn/ for more useful information about the truck market and related services.